Delivery & Refund Policy

Last updated: 08 Nov 2026

At SocialDealz, we aim to make buying and selling Facebook pages smooth and safe. This page explains how page delivery works and our refund policy. By making a purchase, you agree to the terms below.

1. Delivery of Pages

Since Facebook pages are digital assets, delivery means transferring page access to the buyer. Here's how it works on SocialDealz:

  • After payment: Once you pay through our secure payment link and submit your transaction reference, the admin verifies the payment.
  • Access transfer: After verification, full admin access of the page is transferred to the Facebook profile URL you provided during checkout.
  • Secure handover: For seller-listed pages, access is first held by our admin, and delivered to the buyer only after payment is confirmed — protecting both sides.

Delivery Time

Most deliveries are completed within a few hours to 1–2 business days after payment verification, depending on the transfer process. If you face any delay, contact us for prompt assistance.

2. Refund Policy

Because Facebook pages are transferred digitally, our refund policy reflects the nature of the asset.

You are eligible for a refund if:

  • Not delivered: You paid but page access was never transferred and the order is cancelled by the admin (e.g., page no longer available).
  • Not as described: The delivered page clearly does not match the listing (for example, wrong follower count or monetization status). You must raise this within 48 hours of delivery.
  • Duplicate payment: If you were charged more than once for the same order, the extra amount is refunded.
  • Unauthorized payment: Reviewed case-by-case if you report an unauthorized transaction promptly.

You are NOT eligible for a refund if:

  • Access already transferred: Once page access is successfully handed over, the sale is generally final (unless the page was misrepresented).
  • Change of mind: We do not refund simply because you changed your mind after delivery.
  • Post-delivery actions: Issues caused by the buyer after taking control (e.g., policy violations leading to restrictions) are not refundable.

3. How to Request a Refund

  1. Contact us within 48 hours of delivery via WhatsApp, the contact form, or email.
  2. Share your order details, payment reference, and a clear description of the issue.
  3. Our team reviews your request and responds within 2 business days.
  4. If approved, the refund is processed to your original payment method or provided UPI/bank details within 5–7 working days.

4. Cancellations

  • Before delivery: Orders can be cancelled and refunded if page access has not yet been transferred.
  • After delivery: Once access is transferred, the order cannot be cancelled.

5. Seller Responsibility

Sellers must provide accurate details about their page and transfer full, genuine admin access. If a page is found to be misrepresented, the seller may be required to cooperate with a refund or resolution, and repeated violations can lead to account suspension.

6. Buyer Responsibility

  • Provide an accurate Facebook profile URL for access transfer.
  • Review the listing details carefully before purchasing.
  • After receiving access, you are responsible for securing and managing the page.

7. Updates to This Policy

We may update this Delivery & Refund Policy from time to time. Changes are posted on this page, so please review it periodically.

8. Contact Us

Questions about delivery or refunds? Reach us at: